Privacy Policy

Introduction

We at FiveNineJewels are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website,  or engage with our services. We believe in transparency and aim to provide you with a clear understanding of how your information is handled. Whether you are browsing our collections, making a purchase, or reaching out for support, our commitment is to protect your data and respect your privacy at every step.

This Privacy Policy explains how Five Nine Jewels collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://fiveninejewels.com/, or otherwise communicate with us. In this Privacy Policy, “you” and “your” refer to you as the user of our services, whether you are a customer, website visitor, or another individual whose information we have collected as described herein.

Please read this Privacy Policy carefully. By accessing or using our Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing our Services.

1.Updates to This Privacy Policy– We may revise this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When updates are made, we will revise the “Last Updated” date at the top of this policy and notify you as necessary (e.g., via email or on our website). We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your information. Continuing to use our services after any changes indicates your acceptance of the revised policy.

2. Collection and Use of Your Personal Information – To offer our Services, we have collected and continue to collect personal information about you from various sources. The type of information we collect and its use depend on your interactions with us. In addition to the specific purposes outlined below, we may use the information we gather to communicate with you, deliver our Services, fulfill legal obligations, enforce our terms of service, and safeguard our Services, our rights, and the rights of our users or others.

3. Categories of Personal Information We Collect – The personal information we collect varies based on your interactions with our Site and Services. “Personal information” includes any data that can identify, relate to, describe, or be associated with you. Below, we outline the different categories and specific types of personal information we collect.

4. Personal Information You Provide to Us – We collect personal information directly from you during your interactions with us. This includes data you provide when using our Services, completing forms, communicating with us, or making purchases.

5. How We Utilize Your Personal Information

     Delivering Products and Services – We use your personal information to deliver the Services as per our agreement with you. This includes processing payments, fulfilling orders, sending account-related notifications, managing your account, coordinating shipping, handling returns and exchanges, and enabling you to leave reviews.

    Marketing and Promotions – Your personal information helps us engage in marketing and promotional activities. We may send you promotional materials via email, text, or postal mail, and display advertisements tailored to your interests. This helps us customize the Services and advertisements you see on our Site and other platforms.

     Customer Communication – Your personal information enables us to offer customer support and enhance our Services. This supports our goal of being responsive to your needs, delivering effective service, and maintaining a strong business relationship.

      Security and Fraud Protection – We use your personal information to identify and address potential security threats or fraudulent activities. Safeguarding your account is important; therefore, you should keep your login details confidential. If you suspect any unauthorized activity or believe your account may be compromised, please contact us immediately for assistance.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.